nk

I AM NITIN KUMAR.

Voice of the user | Problem solver for businesses

A highly skilled UX Director with 23 years of experience in leading cross functional teams to design and deliver exceptional digital experiences.

I work at an intersection of business, design and technology to create the next wave of experience for users and connoisseurs. My belief of human centricity being a fundamental right of every user has helped me design products and services that are simple, yet significant. This has driven me in the last two decades to appreciate and apply different and newer dimensions of design. My clients engage me to bring order to chaos in their user-facing endeavors, and build capabilities that will help them sustain such a mindset.

UCD Skills

User research, Usability testing, User interviews & Synthesis
Ethnographic research
Persona and Journey mapping
Human centred design
Wireframing & Content architecture
Responsive web design
Visual design & Branding
Design systems & Governance
Product & Service innovation
Government Digital Services (GDS) principles
Co-design workshops

Leadership skills

Stakeholder management
Delivery and P&L
Competency building
Mentoring and coaching teams
Opportunity identification (UX design & market)
Cross functional collaboration
Culture of curiosity and continuous learning
Conflict management

Tools

Adobe XD
Sketch
Figma
Miro/ Mural
Invision
Microsoft Suite

KICK IT OUT

Kick It Out is English football’s equality and inclusion organisation. Working throughout the football, educational and community sectors to challenge discrimination, encourage inclusive practices and campaign for positive change.

Financial Services- Modern Intranet

Financial Ombudsman Services embarks on a cultural shift to “Intranet-First” approach to information access, knowledge management and communication & collaboration

Coming Soon…

Business Agility with NLP Chatbot

Transforming business user experience, with NLP- driven self service for technical query resolution